Terms of Service

CryptoComply is a software-as-a-service ("SaaS") platform offering AI- and rule-based compliance tools to support onboarding, monitoring, and due diligence for wallets, counterparties, and third parties. The services are intended for business use by compliance professionals and teams in the digital asset space.

• Use CryptoComply only in compliance with all applicable laws and regulations.
• Not use the platform to engage in illegal, abusive, or unauthorized activity.
• Accept that CryptoComply is a support tool that does not replace legal counsel or human judgment.
• Acknowledge that you are solely responsible for the information and data you or your counterparties input into the platform.
• Understand that we are not liable for inaccuracies, omissions, or outdated information entered by you or third parties.

You are responsible for maintaining the confidentiality of your account credentials. You agree to promptly notify us of any unauthorized use or suspected breach of your account. We are not liable for any loss or damage arising from your failure to comply with this responsibility.

We handle data in accordance with our Privacy Policy. You retain ownership of your data, but grant us a non-exclusive, royalty-free license to process, store, and use your data solely for the purpose of providing services. You acknowledge that some data (e.g. blockchain activity, media results, sanctions data) is obtained from third-party sources and may not always be complete, accurate, or up to date.

CryptoComply makes no warranties – express, implied, or statutory – regarding the reliability, accuracy, or completeness of outputs generated by the platform. Our services and outputs (including scores, summaries, alerts) are informational and advisory in nature. Decisions made using the platform remain solely your responsibility.

We are not responsible for:

• Errors in third-party data sources
• Regulatory interpretations or changes
• Delays, outages, or disruptions beyond our control

CryptoComply does not provide legal, tax, or regulatory advice.

To the fullest extent permitted by law:

• CryptoComply and Canaria Consulting, LLC shall not be liable for indirect, incidental, special, punitive, or consequential damages arising out of or in connection with the use of the platform, whether based in contract, tort, strict liability, or otherwise.
• Our total liability for any claim shall not exceed the amount paid by you to use the service in the 12 months preceding the claim.

All intellectual property related to CryptoComply – including code, content, trademarks, and product design – is the exclusive property of Canaria Consulting, LLC or its licensors. You receive a limited, non-exclusive, non-transferable license to use the platform in accordance with these Terms.

We may suspend or terminate your access to CryptoComply without notice if:

• You breach these Terms
• You engage in activity that threatens the integrity or security of the platform
• Required by law or regulatory authority

You may terminate your use at any time, but no refunds will be issued for any unused portion of your subscription.

We may update these Terms from time to time. If we make material changes, we will notify you via the platform or email. Continued use of CryptoComply after changes constitutes acceptance of the updated Terms.

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Any disputes shall be resolved in the state or federal courts located in San Diego, California.

CryptoComply is operated from the United States and is subject to U.S. export control laws, including the Export Administration Regulations (EAR), and U.S. economic sanctions administered by the Office of Foreign Assets Control (OFAC). CryptoComply is also designed to support compliance with applicable sanctions regulations from other jurisdictions, including the United Kingdom, European Union, and United Nations.

By accessing or using CryptoComply, you represent and warrant that:

• You are not located in, organized under the laws of, or ordinarily resident in any country or territory that is subject to comprehensive U.S. sanctions or embargoes (including, without limitation, Cuba, Iran, North Korea, Syria, or the Crimea, Donetsk, and Luhansk regions of Ukraine).
• You are not listed on any U.S. or other applicable government restricted party lists, such as OFAC's Specially Designated Nationals (SDN) List, the BIS Denied Persons List, or similar EU or UK sanctions lists.
• You will not use CryptoComply to facilitate or support transactions or relationships with individuals, entities, or jurisdictions subject to applicable sanctions.
• You will not use CryptoComply to evade or circumvent export control or sanctions restrictions or assist others in doing so.

You agree that your use of CryptoComply must comply with all applicable export controls, trade sanctions, and related laws. You are solely responsible for ensuring that your access to and use of the platform complies with all laws applicable in your jurisdiction, including any local restrictions related to sanctions, crypto activity, and compliance software.

We reserve the right to restrict, suspend, or terminate access to CryptoComply for any user or activity that we believe violates export control or sanctions laws or poses undue regulatory or legal risk.

You agree that you will not:

• Copy, modify, reverse engineer, decompile, disassemble, or attempt to derive source code from the platform or its components.
• Access the platform or use any data obtained from it for the purpose of building a competing product or service.
• Use automated systems (e.g., bots, scrapers) to access the platform in a manner that sends more request messages than a human could reasonably produce.
• Interfere with the platform's integrity, security, or performance.
• Use the service in any way that could damage, disable, or impair the service or interfere with any other user's use.
• Upload or transmit any malicious code, viruses, or harmful data.
• Use the platform in violation of applicable laws or regulations, including anti-money laundering (AML), counter-terrorist financing (CTF), privacy, and sanctions laws.

We may monitor usage to enforce these Terms and protect the security and integrity of the platform.